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Yacht Stew Housekeeping Guide16 min. read

Keeping a yacht clean and tidy is no small task, especially with the constant demands of life onboard. From waterlogged bathrooms to greasy fingerprints on luxury finishes, efficient cleaning requires preparation, technique, and the right tools. In this guide, you’ll learn valuable yacht stew housekeeping basics like how to build a yacht stew cleaning caddy, follow detailed instructions on cleaning a guest cabin, and discover how to safely use yachting-approved products on delicate surfaces.

I’ve thrown in some real-life stories, clever tips, and advice to help you clean smarter—not harder.

Two practical checklists and a short guide to help make life onboard easier. Join the newsletter and I’ll send them straight to your inbox.

Something many new stews quickly learn is that life onboard can get messy, regardless of who the guests are. Even on luxury yachts, dinner can occasionally turn into a food fight, or someone might decide the underside of a coffee table is the perfect place for their chewing gum (true story).

What you need to understand and accept is for many of your guests, being on a yacht is their time to let loose. They’re here to vacation hard. Most of them are used to having someone pick up after them, such as housekeepers, maids, or butlers. This means that, sometimes, you’ll be dealing with messes that would make a rockstar cringe.

Now, before you start questioning your life choices, let me assure you, you’re not alone. Every yacht stew has been there, done that, and got the (hopefully clean) T-shirt. This guide is all about preparing you for these inevitable moments with a mix of practical tips and a good dose of humor. Because let’s face it, when you’re running out of dry towels because the laundry can’t keep up, sometimes all you can do is laugh (and maybe cry just a little).

yacht stewardess cleaning caddy
A well-stocked cleaning caddy keeps essential products and cloths organised and within easy reach while working through the yacht.

Alright, let’s talk gear. As a yacht stew going about your daily housekeeping duties, you should know that your cleaning caddy isn’t just a bunch of bottles and rags; it’s your trusty sidekick, your Batman’s utility belt, your… well, you get the picture.

Here’s what you need to pack in your cleaning caddy to tackle any mess you might find during your daily housekeeping duties:

1. Color-Coded Microfibre Cloths

Keep things organized and hygienic with color-coded microfibre cloths:

  • orange for toilets
  • blue for glass and mirrors,
  • yellow for basins, showers, baths, and bathroom counters,
  • green for wood, and
  • purple for dry polishing gold finished surfaces.

Don’t forget the mirror and glass polishing cloths! These specialized microfiber cloths have a different weave pattern and are usually pale blue or silver.

2. Swiffer Duster

It’s perfect for picking up dust, pollen, hair, etc. on all harder surfaces. Think wood, finished leather/vinyl, counters, shelves, moldings, intricate frames, etc.

3. Fabric Refresher and Wrinkle Release Spray

Freshen up linens and rooms without the worry of leaving stains. Febreze is your go-to for eliminating odors and ensuring everything smells fresh and clean, without the risk of blue spray stains that diluted Downey fabric softener can leave behind.

4. Extra Bin Liners

Carry a roll for stocking up spare bin liners in guest cabins and bathrooms. Also good for keeping used cleaning cloths separate and collecting any extra rubbish.

5. Toilet Cleaner and Brush

Opt for a marine-safe, eco-friendly cleaner and a softer brush designed for marine toilets, which often have smaller trapways. It’s crucial to avoid bleach and harsh chemicals that could harm the marine environment or damage the yacht’s plumbing. Marine toilets are not the same as regular domestic toilets. They usually have rubber or silicone plumbing, flaps and valves, and other moving parts in the bowl that require extra care when cleaning.

Note
If you’re unsure about cleaning products for marine toilets, check with the Chief Engineer. Most yachts have a black water management system onboard that can be damaged by the wrong chemicals.

6. Multi-Surface Cleaner

Dr. Bronner’s Pure Castille Soap works wonders on showers, basins, and all hard surfaces. It’s gentle, effective, and environmentally friendly, making it perfect for yacht cleaning.

FYI
Cleaning with soap and water removes most harmful viruses and bacteria from surfaces according to the CDC (Centers for Disease Control).¹.

If you need to disinfect a surface, then use 70% Isopropyl Alcohol. Anything less than 70% is not as effective in killing viruses and bacteria. Strangely, anything higher than 70% is also considered not as effective, according to a WebMD article ².

While Murphy Oil Soap can be used on many different surfaces, in yachting it is primarily used to clean wood surfaces.

7. Window and Glass Cleaner

Use a white vinegar and water mix (1:1 ratio) or an eco-friendly glass cleaner for a sparkling finish. This solution is also great for removing water spots on shower doors and mirrors. Don’t worry about the smell, it disappears within a few minutes.

Avoid this
Don’t use apple cider vinegar. Use white vinegar instead, which typically contains 5% acetic acid.

8. Gloves

Protect those hands! You’re in the business of luxury, and that includes your own. Daily use of cleaning products can cause cracked, chipped nails and red, inflamed skin, which is not a good look on a yacht stew!

A pair of reusable cleaning gloves work perfectly, but also carry a few pairs of disposable latex free gloves.

9. Stain Remover

Shout Wipes are perfect for tackling stains on the go. Whether it’s a spill on upholstery or a mark on clothing, these wipes have you covered.

10. Marble and Granite Cleaner

This should be used when cleaning the marble and granite onboard.

11. Wood Cleaner

Use Murphy Oil Soap (USA) or Frosch Wood Cleaner (Europe) for wood surfaces.

12. Leather Cleaner and Conditioner

Only use on suede if the product is designed for suede.

13. Q-tips, Toothpicks and a Lint Roller

Usually only brought out when detailing, these are handy for everyday use as well. Notice a bit of fluff in a vent or dirt in a corner? Hair on cushions? You’ll be glad you packed these in your caddy.

Crew tip
Restock your cleaning caddy at the end of every day so you’re ready to go the next morning.

Your cleaning caddy is your housekeeping toolkit and should support and streamline your cleaning duties as a yacht stew. Fill it wisely, and you’ll be ready to face whatever mess comes your way.

Now, let’s talk about the big guns – the gear you’ll need when you encounter a scene that makes you question if you’ve accidentally walked onto the set of a horror movie. Yes, I’m talking about those moments when bodily fluids decide to throw a party, and unfortunately, it’s not the kind of party you’d ever RSVP to.

Here’s what you need:

Tongs

Think of these as an extension of your own hands, but for things you’d never want to touch. Perfect for picking up… well, let’s just say ‘unidentified floating objects’.

Large Garbage Bags

These aren’t just bags; they’re your best friends in containing the chaos. Big, sturdy, and ready to swallow everything that shouldn’t see the light of day again.

Elbow-Length Gloves

When the mess goes beyond the usual, you’ll want these bad boys. They’re like the knights’ armor in your cleaning crusade, protecting you from every icky, sticky, and downright yucky thing.

Face Mask and Eye Protection

Sometimes, you need to shield every part of you. A facemask and goggles aren’t just for style (though you’ll rock them); they’re essential for those moments when you need a barrier between you and… the mess.

Tyvek Suit and Booties

For the real doozy of cleanups, suit up in a Tyvek suit with booties. It’s like a spacesuit, but for cleaning. You might feel like an astronaut, but trust me, it’s better than getting ‘alien substances’ on your clothes.

These extreme cases are rare, but when they happen, you’ll be grateful for your WTF Cleaning Kit. It’s like the deck department’s Oil Spill Kit, but tailored for tackling grosser situations. Suit up, stay safe, and remember: after this, you can handle anything. And yes, this too shall pass – preferably along with a hefty tip from the guests for your superhero cleaning efforts!

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Being able to clean like a pro yacht stew does not come naturally to any of us. We aren’t born knowing how to scrub a toilet, detail a shower, or perfectly fold and tuck a hospital corner (although that would be cool!). We learn these skills either through doing them ourselves at home, watching youtube and tiktok videos or formal training. However you choose to up your housekeeping game, it’s important to consider how you clean so you can make the most of your time.

Here are some handy tips on how to go about your cleaning routine:

Work from the Top down and the inside out

What we mean is that you always start cleaning at the highest point and work your way down. You don’t want to vacuum first and then dust all the surfaces, as you’ll just end up having to vacuum all over again. Think: gravity! Then, move to the back of the room and work your way to your exit point (door or stairway).

Prioritize

When faced with a monumental task, prioritize. Tackle the most visible messes first or the areas guests are most likely to use next. That’s why yacht stews clean and tidy the living areas (salons and bars) when the guests are ashore or swimming and why we do turn-ups and turn-downs in the cabins when the guests are having their meals.

Use Multipurpose Cleaners

Save time and space in your yacht stew cleaning caddy with multipurpose cleaners. These wonders can handle a variety of surfaces and types of dirt, making your job easier and your caddy lighter.

Use a Checklist

Keep a physical checklist of tasks for each room and cabin. This ensures you don’t miss anything, even when your mind is racing from the chaos of the day.

Be Efficient

Organize your cleaning caddy and your route around the yacht to minimize back-and-forth. Every step counts, and the fewer you have to take, the quicker you’ll get the job done. If in doubt, start with the master cabin or the primary guest’s cabin and work your way along.

Work Quickly and Quietly

Yacht stews must quickly master the art of quick, efficient and quiet cleaning. Develop a routine that allows you to swiftly tidy up without drawing any attention. The guests don’t want to hear your footsteps on the deck above them (this is where the “stew walk” comes in handy), or walk into the salon and you’re *still* vacuuming because you lost track of time (beware the meditative hum of the vacuum, especially when you’re tired! 😉).

the Details

It’s the little things that make a big difference. Pay attention to the small details, like the correct placement of the salon cushions or that all the blinds are at equal height.

Take Pride in Your Work

Lastly, take pride in what you do. Your work is essential to the luxury experience on the yacht. Every gleaming surface and fluffed pillow contributes to the magic you help create.

Here’s a typical example of how to go about cleaning a guest cabin during your morning housekeeping routine:

Entering the Cabin
  • Always knock first. If there is no response, open the door and switch on all the lights. Not only are you checking which bulbs might need replacing, but you’re also ensuring that you have enough light to do a proper job of cleaning.
  • Open all blinds and/or curtains and secure, if necessary. Lower the TV, if needed.
  • Always leave the door open. This indicates that you are cleaning and, more importantly, ensures that you are visible, which can help prevent misunderstandings or uncomfortable situations if a guest unexpectedly returns.
Cleaning the Bathroom (Heads)
  • Laundry: Pick up any clothing or towels on the floor and set them aside for laundry. Remember to tag the guest’s clothing.
  • Toilets: Flush the toilets, apply eco-friendly toilet cleaner, spritz with your choice of bathroom cleaner, and give them a thorough cleaning. By starting with the toilets, you get the worst part done first.
  • Clean Everything: Clean the bidet (if there is one), shower, bath (if there is one), basins, counters, cupboards, fixtures, fittings, walls, doors, portholes, and mirrors.
  • Tidy and Restock: Check levels of guest products, refill or replace as needed. Tidy up guests’ personal items and stow them in cabinets. Empty the bin and replace toilet paper if necessary. Note toilet paper stocks. This is where you can do a bit of toilet paper origami if you have time!
  • Finishing Touches: Wipe the floors, hang up fresh towels and bath mats. If using an air freshener, avoid spraying surfaces to prevent droplets and extra cleaning. Turn off the lights, wipe the switch, and close the door (wiping the handle as well).
Tidying the Cabin
  • Clothing: Pick up any clothing lying around. The general rule is if it’s on the floor, it goes into the laundry. However, since this might just be how the guest prefers to live their best vacation life, check first. Set the items aside and either ask your Chief Stew or the guest (if you are working alone) if the items need laundering.
  • Checking Clothes: Anything draped over chairs or on the bed can be checked over (sometimes a quick sniff test helps here too!) and if it’s still clean, hung back up in the closet or packed into drawers. This goes without saying, but NEVER sniff underwear! You don’t want to be that person 😆. Same goes for socks…
  • Closets & Drawers: While you’re in the closet and drawers, give them a quick wipe and arrange the hangers evenly.
Dusting and Surface Cleaning
  • Next, give the surfaces in the room a once over with a duster (Swiffer is the best).
  • Remember to gently dust any artwork and frames as well.
  • Wipe suede deckhead panels and/or bulkhead panels with a clean dry cloth to remove any hand marks (yes, it happens…”OOH! Is this suede?”).
Furniture and Bed Cleaning
  • Vacuuming: Vacuum the sofa and under cushions. Use appropriate attachments.
  • Wood: Clean any wood furniture and/or bulkheads and doors with a dedicated wood cleaner like Murphy Oil Soap (USA) or Frosch Wood Cleaner (Europe).
  • Bed: Make up the bed. Remember the guests’ pillow preferences. If you are refreshing the bed linen, check for any stains and replace linen if necessary, otherwise give it a spritz with a fabric refresher like Febreze (never diluted fabric softener, mkay?), and a quick iron . Don’t iron over any stains or spots as the heat sets them.
  • Pillows: It is crucial to remember which pillows went where, as guests would have chosen these pillows from the pillow menu (if available). Regardless, your guests would have made their choices, and we all know how attached we get to the ‘right’ pillow!
  • Going Green: To promote environmentally friendly measures onboard, we suggest to guests that instead of changing linen every day (unless specifically requested or soiled), we will change it every other day. This approach helps reduce water and energy usage while maintaining comfort and cleanliness.
Final Touches
  • Portlights and Lamps: Clean any portlights or hatches that are over or behind the bed before making it. You don’t want to be climbing all over a freshly made bed if you forgot to polish the mirror above the bed. Wipe down and reposition reading lamps, tidy and wipe bedstands.
  • Tidy & Stow: Polish reading glasses, replace guest waters, check tissue boxes and fold over the top tissue, empty waste baskets/bins, stow any personal items of the guests, clean the remotes and telephone, wipe vents, wipe the TV, and clean the screens of any devices. If the cabin has a mini fridge then clean and restock it.
  • Floors: Vacuum carpets from the far corner to the door, walking backward to avoid leaving footprints. Mop wood or hard surfaces with the appropriate cleaner, also working from the far corner to the door. As you pass them, switch off the lights/lamps and wipe the switches.
Final Checks
  • Lastly, before you turn off the lights and close the door, take a moment to look around the room. Ask yourself the following three questions:
  1. Does everything look in order?
  2. Have I missed anything?
  3. Have I checked everything off my checklist for this cabin?

Sometimes you’ll spot a tissue in a corner or realize you forgot to empty the bin. This is why you take a final look, so you can catch and fix anything you might have missed. It’s better for you to notice it than for a guest to complain. If you need to step back into the room, remember to vacuum your footprints out of the carpet.

Most yacht stews are taught to iron out all the fold lines and creases in the linen while making up the beds. After chatting with a marine mattress manufacturer in West Palm Beach and learning ³ about the damage and health risks the steam and heat causes to the mattress, mattress topper and pillows – I was horrified 😬!

Why? Ironing bed linen on the bed introduces additional moisture, which can promote mold and mildew growth in the mattress, leading to health issues like respiratory problems and allergies. Additionally, the heat from the iron can cause physical damage, such as burn marks and material deterioration, compromising the mattress’s structural integrity over time​. Mattresses onboard a yacht endure the humid sea air, warm, dark conditions, and sweat, making it essential to take good care of them since they are expensive to replace.

To prevent damage, I use an ironing mat and only iron the areas visible to guests. Place the ironing mat underneath the sheet or pillowcase and safely iron this area, moving the mat along as you go. Or better yet, use a wrinkle-release spray to get that smooth finish without having to use an iron. This is great for making up beds in the mornings!

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The morning after:

Stumbling upon used condoms and sex toys definitely throws you for a loop, no matter how long you’re been a yacht stew! It’s this exact scenario that will make you glad you have your WTF Cleaning Kit. The trick with this is to remember every yacht stews super power: keeping your cool and just dealing with it.

So, step into your “clean-fluencer” persona, pull on those gloves, and tackle the cleanup. This is your shot to prove that no matter what weirdness comes your way, you can take a moment of ‘eww’ and change it into a display of your awesome housekeeping skills.

Crew tip
It’s not your responsibility to clean guests’ personal items like sex toys (unless this has been discussed and agreed beforehand). Simply place them in a drawer or cupboard and leave a polite note letting the guests know where they are.

The Unflushed Toilet:

So, one of your guests has a habit of leaving the toilet unflushed. Super gross. But why are they doing this? Are they staging a water-saving protest? Or maybe they don’t know how to use the toilets onboard? Gently mention that you can show them how they work. If the problem still persists then discreetly jump in and flush it for them.

Crew tip
Keep the Day Head pristine by popping in for a quick refresh after each guest uses it. The goal is to make it look showroom-ready every time.

The “Floor is the New Closet”:

Ah, a classic move by a guest…clothes everywhere and then you get left to tidy it all up. Standing in front of this disaster zone, you’ve got to wonder: were they on some wild laundry hunt, or was this their way of saying ‘decision fatigue is real’?

Now is the perfect time to channel your inner organizing queen. Embrace the chaos as part of the gig and make time for it in your beds-n-heads daily routine. With a bit of strategic planning and a whole lot of patience, you’ll turn this clothing chaos into an opportunity to showcase your awesome organizational skills.

Crew tip
Almost everything can be hung in the closet, which saves time on folding. Do a quick check of each item and send anything soiled to the laundry. If you’re unsure whether something can be laundered, ask your Chief Stew — or the guest if you’re working solo.

And there you have it, the yacht stew’s cleaning and housekeeping guide for dealing with messy guests. From your trusty cleaning caddy to the mental gymnastics that keep you sane, you’re now equipped to handle anything that comes your way – with a smile, no less!

Being a yacht stew is more than just a job. It’s an adventure, a challenge, and an opportunity to create unforgettable experiences – both for the guests and yourself. Remember, with each passing challenge, you’re not just surviving; you’re learning and becoming an even more seasoned yacht stew.

So, take these tips, stories, and pieces of advice with you into your next charter. Embrace the messes, laugh at the absurdities, and always keep in mind that no matter how tough it gets, “This too shall pass.”

Keep reading

¹ When and How to Clean and Disinfect Your Home (CDC)

² What to Know About Rubbing Alcohol (WebMD)

³ Mattress mould; Why it happens and how to treat it (John Ryan By Design)​​​​

³ How to Spot Mold on Mattress & What to Do About It (Amerisleep)​

⁴ ‘Micro-breaks’ from tasks show promise in boosting wellbeing (ScienceDaily)

⁵ Mayo Mindfulness: Laughter for stress relief is no joke (Mayo Clinic)

EJ Schrader Mattress Company – West Palm Beach


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Leanne Ferreira
Leanne Ferreira

Leanne has been working onboard luxury yachts since 2006 in roles including Chief Stewardess, Deck Stew, Sole Stew and Cook Stew. Through Yacht Stew Guide she shares practical advice and training resources to help yacht stews succeed onboard.

She also mentors aspiring and working yacht stews and is a strong advocate for stewardess wellbeing, professionalism and safety in the industry.